Northwest Dental Group has served the area for more than a half century. Some of our patients have grown up with us and now bring their own children to see our capable team! Although much has changed over the years, families still trust us for complete dental care in Rochester – thanks to our same-day service guarantee, our locations, and our commitment to personalized treatment. In addition, our patients love:Dr Sperling Talks about giving back to the community Read Transcript
One of our cultures that we've always encouraged in our office is giving back. We've been fortunate in being successful in growing, and one of the things that we credit that to is the gratitude that we have. We demonstrate that gratitude by giving back.
The main one that probably the local community knows about is our Free Dentistry Day, which is in September. We serve the underserved during those days, but all of us also volunteer at the Good Samaritan Dental Clinic. That's part of our expectation. Many of us have had the wonderful opportunity of being able to travel overseas and do missions, whether they're directly related to dentistry – most of the time they are – or sometimes they're in other areas too. I've gone with my son to an orphanage, for example, and that was really eye opening, in another country. We just feel very blessed to have been able to do those things, and our staff has been so supportive of that as well.
- Convenient hours that fit their busy schedules – we’re open as early at 6:30 a.m. and as late as 6:00 p.m, plus we offer Saturday appointments
- Their choice of relaxing sedation options – inhaled sedation and two types of oral sedation
- Comforting amenities like refreshments, extended appointments, pillows, blankets, headphones, and TVs
If you’ve seen our logo with the big green toothbrush, you’ll see we tout our legendary service. We really do think our service is that special! Call us today to schedule your next visit for comprehensive dental care:
Our Experts Offer Complete Dental Services for the Whole Family
No one has time to see multiple specialists for different dental issues. And you won’t have to, because our team of dentists provide a full range of dentistry under one roof! Our services include:Dr Post on why choose Northwest Dental Group Read Transcript
I think a patient should choose Northwest Dental Group because we genuinely care about what's best for the patient, not what's best for us. So it's not about money, it's not about their insurance. It's really about what is the best treatment for them, what do they need, and what's best for them in this time of their life. Is it an implant, is it an extraction, is it a crown? What is the best thing that is for them?
People come in, they're like, ‘Wow, I've never even liked the dentist, and I would like to hang out with you for a week.’ Just that fact that they can really feel how genuine we are, and it's not just me, it's everybody in the building. It's from the person who answers the phone and the person who schedules them to the person who goes over financial options with them and works out a way for them to pay for the treatment, definitely the assistance. And they'll call and let us know about awesome things that happened, like their daughter just lost their first tooth. And we want to be with our patients with the good times and the bad.
I want to see everybody from that 2-year-old or the mom with six kids that doesn't have any time, so we can get them all in at one time and get them done an hour later, to Grandma and Grandpa who want to come and have coffee with us and spend the day. We do everything from dentures to implants to Invisalign to just regular dentistry, keeping your teeth healthy and clean and looking nice, so that you feel like when you go to apply for a job, that things look great. So, we'll take them all.
- Preventive dentistry, such as dental exams and dental cleanings
- Cosmetic dentistry, including dental veneers
- Dental implants to replace your missing teeth
- Dentures to give you back your smile and your bite
- Invisalign that will straighten your teeth quickly and comfortably
Our Offices Feature Advanced Dental Technology
At Northwest Dental Group, we’ve invested in the latest dental technology like digital X-rays to help us give your family the best care possible. Other advanced technology we use includes:Dr Post Talks about customer experience Read Transcript
One of our biggest core values is legendary customer service. And it's really funny. Our team will go other places in town and they'll have a really great killer customer experience and they come back and share it. And the fact that we can kind of recognize it in other companies, say like Chick-fil-A, and they'll explain, ‘Oh my god, they were out in the line as you came through to take my order. They're standing outside. And what can we do that will really go above and beyond for our patients?’ And the same thing happens when they have a poor experience and they'll come back and bring that and recognize that it was poor customer service, and, ‘What are we doing that's similar that we can improve on? How can we get better?’ So, that customer service is really one of our core values.
Also, one of our core values, one of our five core values, is to give back to the community. So, every September we do a free dental day. It's a first-come, first-serve for anybody, where we don't have to judge and we just help anybody who feels like they need our help. And it's a great opportunity to give back. So, I'm on the board at the free dental clinic in town, and we have several of our doctors volunteer a lot of their time there. Again, it's another opportunity for us to give back to Rochester and for those of ... with needs, and I am really grateful to our patients that have been loyal since 1963, because that allows us that opportunity to give back to Rochester.
- Panoramic X-rays, which give us a view of your entire mouth
- Intraoral cameras, to help us explain your dental issues by sharing our view of your mouth with you
- DIAGNOdent cavity detection, so we can detect cavities in their earliest stages
- Digital scanner, to produce accurate digital impressions of your teeth
- E4D Planmeca CAD/CAM system, to make same-day dental crowns in our Rochester office
If you need complete dental care in Rochester, call the experts at Northwest Dental Group today at one of our locations: